Videoconferencing and the future of Business Communications

Thanks to the Covid-19 global pandemic of 2020, and an increase in social distancing; more people are turning toward Video-Conferencing solutions to allow themselves to work from home. Millions of people are now using applications to interact with one another in an expanded way that was considered unacceptable to many offices in the past.

The growth of IT into more branches of work-life was already being seen within the corporate mindset; video conference products have existed long before 2020. But it required a catalyst to have others embrace the cultural shift so that the presence of video conferencing would be ubiquitous. Covid-19 has made the cultural shift possible. But while many offices have embraced video conferencing platforms to allow workers to continue functioning in a manner similar to the way they had been operating, some companies have developed the tools to forge a new work-culture paradigm. CloudVisit has been one of the leaders in this new method of working.

The Other Market

Outside of the personal arena, companies that have private platforms use products like Cloudvisit. One prime example is the development and release of an elaborate custom video conference platform for a major international telecom in 2016. The platform has continued to evolve with the advent of WebRTC technology and is used for a video-based inspection platform for its field services.

Why Remote Inspection?

Prior to the modern video-conferencing alternative, the job of inspecting work on projects required a separate visit to verify performed work after the completion of a job. Often, if the project was complicated or multi-layered it would require multiple visits to approve the work performed onsite. Video conferencing software such as CloudVisit’s has enabled companies to reduce their reliance on onsite inspections down to zero in many cases. In addition, the downturn of the worldwide economy in light of the global restrictions due to the virus has allowed companies to continue working despite shrinking resources that can be allocated to these projects.

Mark DeCambre cites in his article “Chart of Wall Street’s ‘fear’ index in 2020 …” the Cboe Volatility Index to show how uncertain our markets are due to the current health crisis. This is especially true in comparison to the downturn that the economy experienced in 2008. Companies looking to protect their bottom line will continue to employ permanent solutions that will keep costs under budget.

Future Trends

Covid-19 has made many skeptics of video-conferencing into believers as an alternative for the traditional office-setup. Though forecasting future trends is not an exact science, this will most likely continue long after the current crisis ends as the use of video conferencing and its derivatives such as inspection software will only increase with people growing more comfortable in using the new tools made essential during this period.

With all of the advances in corporate acceptance that video conferencing has made as a result of the 2020 pandemic, what do you think the future will hold in store for the industry?

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