A recent CBS report has caused the aviation maintenance industry to reflect on current maintenance, repair and overhaul (MRO) processes. The report claims many airline mechanics feel pressured not to report potential problems in aircraft safety inspections to their managers. While investigations are ongoing, MRO Software company, CloudVisit, has a solution that can mitigate aviation safety concerns. CloudVisit offers aviation maintenance software, which enables remote aircraft inspections and provides video, audio, and image documentation to verify the quality of aircraft safety inspections. The efficiency of aircraft safety inspections can be improved using this software, which enables more safety inspections to take place in shorter time.
Utilizing CloudVisit’s aviation software, inspectors can remotely approve each step of the maintenance, repair and overhaul of an aircraft. Using this software, inspections can be completed quicker and up to standard. Inspectors do not need to travel from site to site, which means their availability increases. By using this software, it’s possible to inspect more aircraft in a shorter amount of time, so that inspectors have more time to examine potential safety problems reported by FAA certified mechanics. “Safety should always come first. CloudVisit’s MRO software is the most sensible solution,” urged Daniel Gilbert, CEO and Founder of CloudVisit.
CloudVisit MRO Software Enhances Aircraft Safety Inspections
When it comes to the aviation industry, time is critical. CloudVisit foresaw the aviation industry’s needs to improve safety inspections and increase aircraft turnaround. CloudVisit developed its industry-specific aviation software to prioritize safety and efficiency in aircraft inspections.
CloudVisit understands that any extra time spent investigating a potential repair means that an aircraft is not being used — even if it is determined the aircraft does not need repair or maintenance, the time spent investigating is an extra cost to the airline. According to DHL Aviation; a freight, shipping company; an aircraft on ground (AOG) situation, such as determining if a repair is needed, can cost up to $150,000 an hour. Under the current system, inspectors must travel from aircraft to aircraft to approve inspections. Both aircraft inspectors and certified mechanics are under pressure to operate within tight time constraints.
Not only is it unfeasible to have aircraft grounded for extended periods of time, but customer satisfaction also depends on an airplane’s timeliness. According to The University of Michigan’s American Customer Service Index, the airline industry is the eighth-worst sector in terms of customer service. A 2018 Forbes article cited that flights are consistent with the landing and takeoff times only 65 percent of the time. While safety must always be the first priority, the aviation industry is under pressure to provide flights consistent with customers’ needs—which is arriving at the destination on time.
Aviation Maintenance Software Verifies Safety Control in Aircraft Inspections
CloudVisit developed aviation software with safety as a top priority. The system’s functionality ensures there is a verifiable record that safety inspections were completed up to standard. Using CloudVisit’s aviation software, mechanics can record video and audio, and store these recordings in the cloud to keep a record of maintenance and repairs. Images can also be uploaded, as well as chats. Inspectors can remotely annotate an image by drawing or adding notes on the image to draw attention to a specific procedure the mechanics need to perform.
Using these and other functionalities, inspectors do not have to travel from site to site. With less travel time, there is more availability to inspect more aircraft. More attention can be paid to any issues that arise, so that mechanics may not feel as pressured to underreport any problems they see. “Safety is the most important part of aircraft maintenance. We need to keep planes in the air so that repairs don’t waste money, but we should do so without compromising safety,” cautioned Gilbert.
CloudVisit MRO software enables remote inspections across multiple industries. Using this software, experts can inspect projects from their office. Remote inspections can lead to reduced travel time and more efficient use of time for on-site workers, who often wait for the inspectors to arrive. CloudVisit currently serves many industries, and offers Aviation Software, Maritime Software, Construction Software, Transportation Software, and Telemedicine Software, and is expanding. The company is backed by 15 years of success in software programming, video conferencing, telemedicine, and telecommunications. It has a proven record of excellence, efficiency, security, and quality customer service. For questions about MRO software and remote inspections, or to request a no-obligation demo, call 845-809-5770.
CEO, President, and Founder
3182 Route 9, Suite 107A
Cold Spring New York 10516